{"id":9816,"date":"2019-02-20T09:57:59","date_gmt":"2019-02-20T16:57:59","guid":{"rendered":"https:\/\/www.zunesis.com\/?p=9816"},"modified":"2019-02-20T09:57:59","modified_gmt":"2019-02-20T16:57:59","slug":"it-support","status":"publish","type":"post","link":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/2019\/02\/20\/it-support\/","title":{"rendered":"What has Your IT Support Done For you Lately?"},"content":{"rendered":"<p>Didn\u2019t you just love the music from the 80\u2019s?\u00a0 Of course, I did!\u00a0 That was the era in which I got to dress in my neon clothes and put as much Aqua net as possible to my hair and party like its \u201c1999\u201d!<\/p>\n<p>&nbsp;<\/p>\n<p>Just like the great Janet Jackson said in her famous 80\u2019s song, \u201cWhat have you done for me lately\u201d, you may be wondering the same about your IT Support!<\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: center;\"><strong>What has my IT support done for me lately?\u00a0<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div class=\"tenor-gif-embed\" data-postid=\"9873782\" data-share-method=\"host\" data-width=\"100%\" data-aspect-ratio=\"1.7785714285714287\"><a href=\"https:\/\/tenor.com\/view\/whathaveyoudone-for-me-lately-janetjackson-gif-9873782\">What Have You Done For Me Lately Janet Jackson GIF<\/a> from <a href=\"https:\/\/tenor.com\/search\/whathaveyoudoneformelately-gifs\">Whathaveyoudoneformelately GIFs<\/a><\/div>\n<p><script type=\"text\/javascript\" async src=\"https:\/\/tenor.com\/embed.js\"><\/script><br \/>\nLike all 80\u2019s lovers such as myself, a good song can really put you in the best mood ever!\u00a0 Like, totally! It will either bring back the best of times or sometimes even the worst of times!\u00a0 Today, you can get any 80\u2019s song you love from any streaming company out there.\u00a0 RAD!<\/p>\n<p>&nbsp;<\/p>\n<p>For me, I totally rely on my streaming service to get me the best of the 80\u2019s.\u00a0 To make sure those streaming services are always on, most companies rely on some type of support.\u00a0 Support that will keep their IT infrastructure up and running at all times for those 80\u2019s lovers out there!\u00a0 You want to get the service experience you expect which should be totally awesome!<\/p>\n<p>&nbsp;<\/p>\n<h3>Preventative Care and Support<\/h3>\n<p>&nbsp;<\/p>\n<p>In today\u2019s IT world, preventative care and support are so important to keep things running properly.\u00a0 You never want to be \u201cDancing in the Dark\u201d. You want to reduce the number of problems and respond rapidly when they do occur by leveraging Proactive Care.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.hpe.com\/us\/en\/services\/proactive-care-services.html\">HPE Proactive Care<\/a> provides both reactive and proactive support service deliverables for your IT devices and systems. It helps you focus on your business and not have a \u201cBlue Monday\u201d.<\/p>\n<p>&nbsp;<\/p>\n<p>This service provides the key information you need to make better decisions and manage your environment efficiently \u201cAll Night Long\u201d. It helps you monitor the telemetry from products connected to HPE on a 24&#215;7 basis and send out pre\u2011failure alerts to help you avoid outages and not be \u201cLivin on a Prayer\u201d.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/l3NzR0y7LkM\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<h3>Additional Services<\/h3>\n<p>&nbsp;<\/p>\n<p>Operational reports are available about firmware levels and software revision levels.\u00a0 Patch update recommendations are delivered to help you keep your infrastructure stable. This is Totally Awesome!\u00a0 \u00a0Proactive scanning will be performed to provide a health check that identifies and resolves potential configuration issues.<\/p>\n<p>&nbsp;<\/p>\n<p>Because, you gotta have \u201cFaith\u201d in knowing as an HPE Proactive Care customer, you can talk to a technical account manager about any of the content in these reports to get their expert insights and tailored advice on what your next steps might be.\u00a0 \u201cDon\u2019t Stop Believing\u201d in proactive services!\u00a0 You get visibility into opportunities to improve your environment from a best practice perspective, as well as the ability to head off potential threats. Tubular!<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Never feel \u201cUnder Pressure\u201d with HPE Proactive Care. With many decades of support experience, customers can feel confident that when they need help they can get through to the right person in the fastest way possible. Providing an enhanced call experience and faster resolution, \u201cTime after Time\u201d. \u00a0To achieve that, HPE built a support organization with exceptionally high levels of training, highly streamlined processes, and prioritized access on escalations.<\/p>\n<p>&nbsp;<\/p>\n<p>We believe it\u2019s a service that\u2019s unequaled in the industry. This will give you \u201cSweet Dreams\u201d knowing HPE has your best interest when it comes your business.\u00a0 Give your business the right edge with the right level of targeted, proactive support services and \u201cKiss\u201d all your worries goodbye!<\/p>\n<p>&nbsp;<\/p>\n<h3>Zunesis RDCAS<\/h3>\n<p>&nbsp;<\/p>\n<p>When you \u201cJust Can\u2019t Get Enough\u201d of the Proactive Services, layering on top of the proactive care from HPE is the <a href=\"https:\/\/www.zunesis.com\/services\/assessments\/#recurring\">Zunesis Recurring Data Center Advisory Service<\/a>.\u00a0 This service allows you to \u201cFight for Your Right\u201d and get additional proactive features such as:\u00a0\u00a0<strong>Assess<\/strong> your current environment and your future needs.\u00a0<strong>Design<\/strong> to improve your current environment and meet future goals.\u00a0<strong>Implement<\/strong> what we propose.\u00a0<strong>Maintain<\/strong> your environment to keep it secure, reliable, and available.\u00a0<strong>Protect<\/strong> your applications and data through BU\/DR best practices.<\/p>\n<p>&nbsp;<\/p>\n<p>Available to review will be limited to the following HPE infrastructure devices including:<\/p>\n<ul>\n<li>Blades and rack mount servers<\/li>\n<li>HPE Storage<\/li>\n<li>HPE Fibre Channel Switches<\/li>\n<li>HPE Synergy Frame<\/li>\n<li>HPE Simplivity Hyper-Converged platform<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>During pre-planning sessions, Zunesis will validate what equipment will be included in the assessment.\u00a0 We will \u201cWhip It\u201d into shape!<\/p>\n<p>&nbsp;<\/p>\n<p>An Inventory Service is available which includes initial firmware, configuration information, and capacity. We can also act as the customer advocate when service tickets need to be escalated. Helping to manage these calls through completion.<\/p>\n<p>&nbsp;<\/p>\n<p>The Zunesis services organization has the experience and expertise to help your business meet your goals and objectives faster, with less risk. We are a consulting organization who assists customers in achieving their business objectives with the use of technology. With a Zunesis experienced Engineer, you will \u201cBust A Move\u201d to get this service.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"\/contact\/\">Contact<\/a> your local Zunesis Account Manager to work up a quote for you today!<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Didn\u2019t you just love the music from the 80\u2019s?\u00a0 Of course, I did!\u00a0 That was the era in which I got to dress in my neon clothes and put as much Aqua net as possible to my hair and party like its \u201c1999\u201d! &nbsp; Just like the great Janet Jackson said in her famous 80\u2019s [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":9820,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[7,67],"tags":[98,99,100],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What has Your IT Support Done For you Lately? - NDM<\/title>\n<meta name=\"description\" content=\"What has yout IT support done for you lately? We all rely on support that assist our IT infrastructure proactively and reactively.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What has Your IT Support Done For you Lately? - NDM\" \/>\n<meta property=\"og:description\" content=\"What has yout IT support done for you lately? We all rely on support that assist our IT infrastructure proactively and reactively.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/2019\/02\/20\/it-support\/\" \/>\n<meta property=\"og:site_name\" content=\"NDM\" \/>\n<meta property=\"article:published_time\" content=\"2019-02-20T16:57:59+00:00\" \/>\n<meta name=\"author\" content=\"NDM Writing Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"NDM Writing Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/2019\/02\/20\/it-support\/\",\"url\":\"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/2019\/02\/20\/it-support\/\",\"name\":\"What has Your IT Support Done For you Lately? - NDM\",\"isPartOf\":{\"@id\":\"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/#website\"},\"datePublished\":\"2019-02-20T16:57:59+00:00\",\"dateModified\":\"2019-02-20T16:57:59+00:00\",\"author\":{\"@id\":\"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/#\/schema\/person\/9de29608b90d04fc74ddb6963b1658b0\"},\"description\":\"What has yout IT support done for you lately? We all rely on support that assist our IT infrastructure proactively and reactively.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/2019\/02\/20\/it-support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/2019\/02\/20\/it-support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/2019\/02\/20\/it-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What has Your IT Support Done For you Lately?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/#website\",\"url\":\"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/\",\"name\":\"NDM\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/#\/schema\/person\/9de29608b90d04fc74ddb6963b1658b0\",\"name\":\"NDM Writing Team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7c66ad8f88da1ee6de1e404bfb9c1a50?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7c66ad8f88da1ee6de1e404bfb9c1a50?s=96&d=mm&r=g\",\"caption\":\"NDM Writing Team\"},\"url\":\"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/author\/ndm-author\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What has Your IT Support Done For you Lately? - NDM","description":"What has yout IT support done for you lately? We all rely on support that assist our IT infrastructure proactively and reactively.","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"What has Your IT Support Done For you Lately? - NDM","og_description":"What has yout IT support done for you lately? We all rely on support that assist our IT infrastructure proactively and reactively.","og_url":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/2019\/02\/20\/it-support\/","og_site_name":"NDM","article_published_time":"2019-02-20T16:57:59+00:00","author":"NDM Writing Team","twitter_card":"summary_large_image","twitter_misc":{"Written by":"NDM Writing Team","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/2019\/02\/20\/it-support\/","url":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/2019\/02\/20\/it-support\/","name":"What has Your IT Support Done For you Lately? - NDM","isPartOf":{"@id":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/#website"},"datePublished":"2019-02-20T16:57:59+00:00","dateModified":"2019-02-20T16:57:59+00:00","author":{"@id":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/#\/schema\/person\/9de29608b90d04fc74ddb6963b1658b0"},"description":"What has yout IT support done for you lately? We all rely on support that assist our IT infrastructure proactively and reactively.","breadcrumb":{"@id":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/2019\/02\/20\/it-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/2019\/02\/20\/it-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/2019\/02\/20\/it-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/"},{"@type":"ListItem","position":2,"name":"What has Your IT Support Done For you Lately?"}]},{"@type":"WebSite","@id":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/#website","url":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/","name":"NDM","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/#\/schema\/person\/9de29608b90d04fc74ddb6963b1658b0","name":"NDM Writing Team","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7c66ad8f88da1ee6de1e404bfb9c1a50?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7c66ad8f88da1ee6de1e404bfb9c1a50?s=96&d=mm&r=g","caption":"NDM Writing Team"},"url":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/author\/ndm-author\/"}]}},"_links":{"self":[{"href":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/wp-json\/wp\/v2\/posts\/9816"}],"collection":[{"href":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/wp-json\/wp\/v2\/comments?post=9816"}],"version-history":[{"count":0,"href":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/wp-json\/wp\/v2\/posts\/9816\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/wp-json\/wp\/v2\/media?parent=9816"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/wp-json\/wp\/v2\/categories?post=9816"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/wp-json\/wp\/v2\/tags?post=9816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}