{"id":12428,"date":"2019-06-07T07:44:03","date_gmt":"2019-06-07T13:44:03","guid":{"rendered":"https:\/\/www.zunesis.com\/?p=10013"},"modified":"2019-06-07T07:44:03","modified_gmt":"2019-06-07T13:44:03","slug":"dont-let-your-hardware-support-expire-2","status":"publish","type":"post","link":"https:\/\/www.ccreativellc.com\/clients\/ndmtechstg\/blog\/2019\/06\/07\/dont-let-your-hardware-support-expire-2\/","title":{"rendered":"Don&#039;t Let Your Hardware Support Expire"},"content":{"rendered":"<p>In today&#8217;s fast- paced environment, it is easy to forget about your hardware support and renewals. With a maintenance and support agreement in place, your organization can avoid costly outages and loss of productivity and time. This enables you to focus on more strategic business objectives.<br \/>\n&nbsp;<br \/>\n&nbsp;<\/p>\n<h3>When You Renew<\/h3>\n<p>&nbsp;<br \/>\n&nbsp;<br \/>\n<strong>Remember, when you renew, you can:<\/strong><br \/>\n&nbsp;<\/p>\n<ul>\n<li>Download the latest software version and major releases for your product<\/li>\n<li>Secure your system with bug fixes and patches<\/li>\n<li>Manage your account and service requests<\/li>\n<li>Get expert technical support \u2014 online, by phone, email and chat<\/li>\n<li>Manage your licensing and assets as well as request license key assistance<\/li>\n<\/ul>\n<p>&nbsp;<br \/>\n&nbsp;<\/p>\n<h3>HPE Renewal Cycles<\/h3>\n<p>&nbsp;<br \/>\n&nbsp;<br \/>\nStay on top of your HPE renewal cycles and engage early with <a href=\"\/contact\">Zunesis<\/a> to discuss your HPE support needs before you need them. I can assist you with the following:<br \/>\n&nbsp;<\/p>\n<ul>\n<li>Extend expiring HPE Support Solutions with Post Warranty Support Services or convert to contract. Check your warranty status <a href=\"https:\/\/support.hpe.com\/hpsc\/wc\/public\/home\">here<\/a>.<\/li>\n<li>Renew HPE Contractual Services<\/li>\n<li>Consider co-termination to consolidate expiring stand-alone support services onto an existing contract renewal for reduced admin work and continuity of support.<\/li>\n<li>Upgrading or downgrading your maintenance when support needs change<\/li>\n<\/ul>\n<p>&nbsp;<br \/>\n<strong>\u00a0<\/strong><\/p>\n<h3>Common Questions Regarding Renewals<\/h3>\n<p>&nbsp;<br \/>\n&nbsp;<\/p>\n<ul>\n<li><strong>Why is it important to renew before my maintenance expires?<\/strong><br \/>\nA renewal prior to expiration ensures continuous maintenance services and avoids additional fees when lapsed on support.<\/li>\n<\/ul>\n<p>&nbsp;<br \/>\n&nbsp;<\/p>\n<ul>\n<li><strong>What happens if I don\u2019t want to renew my maintenance?<\/strong><br \/>\nIf your maintenance lapses, you will not have access to technical support or the use of upgrades, patches and a self-service knowledge base of HPE products. The downloads are inclusive of past, current and future versions of the product as well as bug fixes\/patches.<\/li>\n<\/ul>\n<p>&nbsp;<br \/>\n&nbsp;<\/p>\n<ul>\n<li><strong>Why do I have to pay back maintenance fees if I lapse on support?<\/strong><br \/>\nDuring any period of maintenance lapse, HPE continues to invest in product R&amp;D to provide upgrades\/newer versions. When you reinstate your maintenance, you receive the benefit of the developments that took place during the lapsed period.<\/li>\n<\/ul>\n<p>&nbsp;<br \/>\n&nbsp;<\/p>\n<ul>\n<li><strong>What is the return to service fee?\u00a0<\/strong><br \/>\nThis is a late fee for contracts that were not renewed prior to their expiration date.<\/li>\n<\/ul>\n<p>&nbsp;<br \/>\n&nbsp;<\/p>\n<ul>\n<li><strong>Why is it important to stay current on support? Can\u2019t I just pay as needed for technical support?<\/strong><br \/>\nYou can never predict when you will need support. A current maintenance contract ensures that support services are available if and when you do actually need them. Remember that a current support contract not only provides you with technical support, but you also continue to receive all the patches\/fixes, updates and new versions of your software product.<\/li>\n<\/ul>\n<p>&nbsp;<br \/>\n&nbsp;<\/p>\n<ul>\n<li><strong>Can I renew just the maintenance and not support?<\/strong><br \/>\nYour maintenance and support are combined under your contract.<\/li>\n<\/ul>\n<p>&nbsp;<br \/>\n&nbsp;<\/p>\n<ul>\n<li><strong>Can I do a partial maintenance renewal for my licensed product?<br \/>\n<\/strong> You must purchase maintenance for all copies of each licensed product or none at all for that product. You may not cancel maintenance on a subset of licenses to reduce maintenance fees.<\/li>\n<\/ul>\n<p>&nbsp;<br \/>\n&nbsp;<br \/>\nAs the dedicated Support Specialist for Zunesis, I\u2019d be happy to work with you to review your existing environment, and to develop a plan to ensure that you have the confidence your equipment has the protection necessary to survive in today\u2019s demanding IT world.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In today&#8217;s fast- paced environment, it is easy to forget about your hardware support and renewals. With a maintenance and support agreement in place, your organization can avoid costly outages and loss of productivity and time. This enables you to focus on more strategic business objectives. &nbsp; &nbsp; When You Renew &nbsp; &nbsp; Remember, when [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":10014,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[7,67],"tags":[103,104,94],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Don&#039;t Let Your Hardware Support Expire - NDM<\/title>\n<meta name=\"description\" content=\"Avoid costly outages and loss of productivity and time by staying on top of your hardware support maintenance and renewals.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Don&#039;t Let Your Hardware Support Expire - 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